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Frequently Ask Question
How long will it take for me to get my credit score
Post submission of valid documents, it takes about 72 hours for you to receive your free credit bureau score or report. You would get a notification from our end, once the report has been uploaded on your wall. For accessing your score and credit health report, please log in to your account on Credit Sudhaar website.
Frequently Ask Question
The report received by me is not a CIBIL report
India today has four credit bureaus - Equifax, Experian, Crif Highmark and CIBIL. The report sent by Credit Sudhaar is from the bureau called Equifax. As per a RBI notification issued in January 2015, all banks and lending institutions have been directed to share data with all four credit bureaus, including the historic data. Hence the report from any bureau will capture all details and data pertaining to your trade lines.
Equifax scores do not match with CIBIL scores
The report received by you is from Equifax which is one of the four credit bureaus in India. The difference could be on account of difference in scoring model followed by the credit bureau. In case of a wide difference we recommend you to check on the correctness of data pertaining to your trade lines. In the event of you spotting any error please feel free to call us up or write to us.
Why has my Credit Counsellor changed
We at Credit Sudhaar are committed to deliver high quality service to our clients. And continuity of counselling is important in this effect. All our counsellors go through rigorous training and are equally motivated to serve our clients. So in case of any absenteeism, the work is reallocated to another counsellor.
What Our Customer Says
" I wish to thank Credit Sudhar & my counselor Mr. Richard for providing me the necessary assistance in enhancing my credit score and also thankful to you for helping me in processing my Personal loan." ~ Siva Kaluva
" The two major issues that I had on the CIBIL report were adequately handled by you. And my credit score increased from the 780's to 817 thanks for the same. This happened only because of the swift and corrective action taken by my counselor. Thanks " ~ Esa Mohd. Vali
" I wish to thank Credit Sudhar & my counsellor Ms. Veena Vaz for providing me the necessary assistance in enhancing my credit score. I am also thankful to you for helping me in processing my home loan. The support & suggestions were timely and appropriate which have been very helpful. I appreciate the efforts put in by my counselor and the entire team of Credit Sudhaar. " ~ Afsar Ahmed
" I would like to thank Purva for all the support that have received from Tejashree on resolving all my issues, irrespective the challenges being faced. If in case you have any town hall to appreciate then please consider this appreciate. Tejashree is an asset to your team... Thanks a ton Tejashree ! Looking forward to get further support !!!!!!!!!! " ~ Naren